A period of continuous, unprecedented change has brought unparalleled opportunities to innovate, and foodservice brands have stepped up — evolving at a rapid pace not seen prior to 2020 — while other sectors have failed to evolve.

Sustainable practices. Community giving. Charitable efforts. All the above fall under Corporate Social Responsibility (CSR) initiatives, and all of the above sound great on paper. After all, it’s hard to find fault with those ideals.

The pandemic has revealed a permanently altered restaurant landscape. Consumers have heightened expectations around speed, accuracy, intelligence, and automation — and are more receptive than ever to new technologies.